I'm a Senior User Experience Leader with 30+ years driving digital transformation and human-centered design for federal agencies and Fortune 500 clients. I have a proven track record of building high-performing teams, managing products, delivering innovative solutions, and achieving measurable outcomes in complex, mission-driven environments.
I've worked across the entire spectrum of UX/CX tasks, from new business acquisition to discovery and user research to front-end development; not just doing the work, but also leading and mentoring others. Ultimately, I'm a designer at heart. I've designed at ad agencies, newspapers, small design shops, large consulting firms, and for industries that include health, energy, transportation, technology, and finance.
I'm also a baseball fan, golfer, avid cook, and music lover, among other things. And as a proponent of a liberal arts education, I believe understanding things like history, literature, art, and culture makes everyone better at what they do. It's certainly helped me be a better consultant and connect with clients to become their trusted advisor.
About this site: I built this - with a little help from our deus ex machina AI tools. I have a firm grasp of front-end development and understand the implementation process of the designs I create. Working closely with development teams and completing the Amazon Cloud Practitioner Certification have also given me the technical skills to facilitate end-to-end workflows and speak intelligently with teams and clients about the entire digital experience process.